Terms and Conditions

 

You are recommended to read all the information on products and services provided under these terms & conditions which set out the basis on which you can visit and use our website. Please read them carefully as they contain important information for the user. This site is owned and operated by Klothin.com All rights, in this website are owned by or licensed to Klothin.com. Any use of this website or its contents, including copying or storing it, in whole or part is prohibited without the prior permission of Klothin.com. You may not be allowed to modify, distribute or re-post anything on this website for any purpose. By using Klothin.com the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere on the site.

We reserve the right to add, delete, alter or modify these terms and conditions at any time. Klothin.com does not provide any warranty or guarantee available on the product unless specified on the product. However every attempt is made to bring you extremely top quality items. We shall try at all times to deliver the products as per the details/specifications given on the order form by the user, Klothin.com reserves (in its absolute discretion) a right to deliver a similar/alternate product for reasons beyond its control and any such action shall not be considered as bad delivery. We shall try our best to meet the date and time of delivery schedule as given by the user in the order , any delayed/ early delivery for whatever reason shall not entitle the user for any damages or compensation from Klothin.com.

Every order is executed as per specifications of the product mentioned online. We shall always try our best to describe the item as it is displayed on the website, however, due to digital image capture effects; there is a slight possibility that colors and texture may look different. We have made every effort to define as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will accurately reflect the color of the actual product on delivery. Please always ask any questions before placing the order or when in doubt. Making custom made outfit, shipping duration includes stitching time as well. Normally, we take 1 - 4 weeks to ship from the day we receive your final measurement and payment depending on the order. International shipping takes around 5-6 business days, but shipping time depends on many factors and we cannot guarantee the same.

We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price, out of stock, or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded at the earliest and the user shall be informed of the same. All the Items are directly shipped from India and hence might take longer for delivery. However, you will receive item within specified duration. Shipping charges cannot be refunded. However, all refunds will be evaluated on case by case basis. Our promotional offer coupon codes are not applicable on combo Deals and buy one get one free offers. Coupons cannot be exchanged for cash. Discount coupons cannot be applied on already discounted products. If you do not receive confirmation or invoice emails (mainly due to spam filters etc), please contact us. Klothin.com shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

We make every possible effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. You are solely responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be responsible to any person for any loss or damage which may arise as a result of any negligence by you to protect your password or account. All the taxes and customs if applied are not included in the invoice value. The dispute of any kind/type between any person/s and/or party/ies and the 'Klothin.com' will be resolved by arbitration at Bangalore, Karnataka, India only by the arbitrator/s appointed by M/s 'Tash Ventures'.

In case the dispute is not resolved through arbitration, then and otherwise also, only the Court/s of Bangalore, Karnataka, India shall have the original and/or appellate legal jurisdiction in case of any matter/ dispute between any person/s or party/ies and the 'Klothin.com All trademarks and products are owned by Klothin.com. We shall not entertain any complaints after 7 days, once the order is delivered. The prices and availability of products are subject to change without prior notice at the sole discretion of Klothin.com. We shall not entertain any request for cancellations of orders once placed on our website. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Klothin.com for re-delivery shall be claimed from the user placing the order.

We shall not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/ her own card on the site. We shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), Flood, Wars, Acts of God, Force Majeure, Fire or any cause that is beyond our control. If you have questions, doubts or concerns about the terms and conditions set out in this document then you are advised to seek clarification via e-mail or by contacting us.