Shipping Policy

Klothin.com – Shipping Policy

It’s our promise to deliver the ordered products to the right customers at the right time, so you can set aside all your worries and avail our services without any hesitation. Klothin.com has well-established delivery mechanism that ensures the products ordered reach our customers without any defects, damage or quality-issues. In addition, we’re offering FREE DELIVERY on all the domestic orders, which clearly implies that- no shipping fee is charged on orders placed from within India.

For our international customers, the shipping charges are based on the destination and quantity of units purchased. We assure you the most subsidized rates ever, and the best services at all times. We also have special rates of fixed price per piece when we are running a promotion. Though it would be the weight of your package that determines the total shipping cost, but our endeavor is always to charge you the least possible fee.

Both the international as well as the domestic orders are shipped and delivered through leading courier services, ensuring the customers an accurate delivery, in good condition, and on right time.

All the orders are shipped as per the date agreed at the time of order confirmation. Please note that all the high value customized orders will be shipped within 30 – 35 working days. Additionally we also provide our customer with tracking details to track their order online, after it is shipped. Please note that an additional 5 days is required to deliver the product if you have opted for our stitching service etc. Further, if you're purchasing multiple products and wish to ship them to different destinations, we recommend placing them as different orders to avoid parcel reaching wrong destinations.

However, if you've ordered multiple items in a single order, and wish to ship them to a single destination, then the delivery date will be set according to the availability of the last ordered item. In case you need the products available on urgent basis, excluding the one that's available later, we do provide you with that option as well. We look forward to build long-lasting relationship with our customers with enduring commitments; we take responsibility of refunding your payment in case due to any unlikely event you don't receive the ordered products.

Please note that customs or duties levied for the ordered items would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are the responsibility of the customer as it is paid to the local authority of the respective country and Klothin.com has no control over it.

Further, to entertain your queries, we have a 24/7 customer care, that is dedicated to resolve all your concerns.